You can only cancel your order if it has not been dispatched. Please contact us as soon as possible on info@dealsteals.co.nz or on our Facebook page @dealstealsnz.

If your order has been dispatched please see our returns policy.

There is a box before you check out where you can add any special requests. We will try our very best to make these happen.

Unfortunately we do not offer this service at this stage. We are working on getting this up and running as soon as possible.

Yes, for bulk orders please contact us through our email info@dealsteals.co.nz">info@dealsteals.co.nz or our Facebook @dealstealsnz

We try to keep delivery costs down. Delivery for multiple items is calculated by the largest item you have in your cart. All shipping costs are calculated and can be reviewed before you proceed to payment.

We use a combination of courier bags and boxes to find the ideal packaging for the goods our customers purchase. Our priority when packaging is to ensure the safety of your goods.

Unfortunately we only ship within New Zealand at this stage.

For standard delivery your order should arrive within 2-4 working days. For rural delivery your order should arrive within 3-7 working days.

We will provide tracking details once available from the supplier and continue to keep you updated.

Our return/exchange period is 30 days from the day of purchase. If your item is faulty you can bring it back to us within 90 days. If anything is outside this period it will be at our discretion.

As long as the item is in original condition and packaging you can return or exchange the item within 30 days of purchase. You will have to cover the cost to return the item to us.

Send us an email at info@dealsteals.co.nz or facebook message us at @dealstealsnz with photos of the damaged item within 14 days from receiving your order. We will ship you out a replacement or refund you the cost of your order.

If your purchase was within 90 days and we find that the item is faulty you can get an exchange or refund. Some items have longer warranties which are listed on the item's page.

Send us an email at info@dealsteals.co.nz or facebook message us at @dealstealsnz and we can look into it depending on the product.

If you see an item that you want in a different colour let us know and we can find out if we can source it for you

If you let us know we can definitely try our best to make it available for you to purchase again.

In order to keep costs down to provide the best deals possible we aim to purchase our goods in a wholesale manner. As a result some of our items are not in retail packaging. However we do our best to ensure the items will arrive in pristine condition. Any items that contain retail packaging are specified on the product listing. 

Contact us through email us at info@dealsteals.co.nz or message us on Facebook @dealstealsnz. You can also find us on Instagram @dealsteals or Pinterest here.